Information, explanation and inspiration 2020

Who do you think has made the biggest Difference through exceptional communications about the COVID-19 pandemic this year? When we asked The Difference Collective’s members this question, it started a fascinating discussion.
Pharma needs a different dialogue on long-COVID patient engagement and support

Nine months into this pandemic, there remains a vast disconnect between patient experiences, national guidelines, understanding and support for long-COVID patients across the UK.
The Difference Dialogues: Preparing Differently in an Upended World

The Difference Dialogues is a monthly series exploring key issues facing the pharma and healthcare industries. Brought to you in partnership with issues, crisis and reputation specialist Rod Cartwright and crisis simulation experts Polpeo.
Global virtual team working: best practice from the front line

In global communications, remote working has always been part of the game. Managing and collaborating with teams in different countries and time zones, with different healthcare rules and regulations, just serves to make the job more diverse and challenging.
Agility wins out in medical affairs

When we began working with one of our Medical Affairs clients at a major global pharma organisation in January, we had much to do in a five-month timeframe. We had plenty of relevant therapy area experience but were breaking new ground in innovative sustainability topics.